What is RecruitRank?
RecruitRank is Jobsite's ground-breaking system that tiers recruitment agencies according to feedback from candidates. If a candidate has applied for a vacancy listed by an agency on Jobsite, they're invited to comment anonymously on four different areas:
- Overall impression of the agency
- Maintaining contact and updating you on progress
- Understanding your needs
- Knowledge of your industry sector
They can also leave a written comment if they want to. RecruitRank then collates all the information and ranks the agencies - displaying the Top 10 highest scoring agencies on the Jobsite home page. This is updated daily.
Since its launch in November 2005, RecruitRank has been amazingly successful - with over 200,000 pieces of feedback received up until the awards.
See it in action on the Jobsite home page at www.jobsite.co.uk
Why did Jobsite set-up RecruitRank?
Research told Jobsite that many candidates experience the same frustrations time and time again when looking for a job. As Jobsite want to make the process of job hunting better for everyone involved - they introduced RecruitRank to allow candidates to voice their frustrations and help agencies to improve their offering.
How does it help recruitment agencies?
Agencies have private access to this essential customer feedback which helps them to monitor and, if necessary, improve their service offering. There have been extremely positive comments from the agencies that are using the candidate comments to make changes to their candidate management - and constructive criticism leading to constructive change.